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How-To: Safely backup and update iOS on your iPhone, iPad, & iPod touch

With Apple’s Special Event being live tomorrow, and with iOS 9.3 most likely being released shortly after, it’s worth taking a look at how you should prepare your device for the feature-packed update. Before installing the update, it is recommended that you have a backup of your data. This tutorial is going to walk you through backing up your iOS device and how to perform a software update when available.

First things first, let’s discuss the two different methods of backing up your iPhone, iPad, or iPod touch. You have two different options: Backing up to iCloud or backing up to iTunes.

1. Backing up to iCloud. If you have iCloud set up, iCloud will automatically back up your data whenever your device is charging, locked and connected to Wi-Fi. To check to see if you have iCloud set up to backup, first make sure you are connected to a Wi-Fi network by opening up Settings. Then tap on Wi-Fi. Then scroll down until you see iCloud and tap on iCloud.

Then press on Backup. Then you want to make sure iCloud Backup is turned on by seeing the green circle. If not, press the white circle to turn it on.

Now you have your iOS device set to backup to iCloud. For the most part, doing an iCloud backup is hassle-free. On occasions, there might be some difficulties performing an iCloud backup. Reasons that it can be difficult include: having an inactive email address as your iCloud accountusing someone else’s Apple ID for your iCloud account, or your iCloud is full and no longer has room to back up. The links will take you to articles that will walk you through how to resolve those issues that you might experience.

2. Plugging the device into your computer. You can back up your iOS device by plugging it into iTunes on your computer. Just like with an iCloud backup, you want to be connected to the Internet in most cases. You can do this on a Mac or a PC. The Mac already comes with iTunes installed. The PC does not come with iTunes and you are able to able to download iTunes off of Apple’s website. Before connecting your iOS device to iTunes, you are first going to want to make sure that you have your computer authorized for your account and that you are logged into your iTunes account. To do this, you are going to click on Store from the top of the drop down menu. Then click on Authorize This Computer and sign in with your Apple ID. Then again click on Store and then click on Sign In.

Once you have done that, you can plug your device into iTunes using a USB cable.

On a Mac, if you updated to Photos and are using iCloud Photo Library, Photos will not open up because the pictures are automatically uploaded and stored in the cloud. If you are using Photos and not using iCloud Photo Library, you do have to open up the Photos app for the first time to import the pictures. In the upper left hand corner, you can check off Open Photos for this device, so you don’t have to open Photos every time you want to import pictures from your device onto your computer. Then press Import in blue in the upper right hand corner to import the pictures. If you are not using Photos and are still using iPhoto, it starts to open because it detects the iOS device as a camera. You are able to easily import the pictures from your iOS device to your Mac by pressing the Import Photos button in Blue in the upper right hand corner.

On a PC, it will be different to import the pictures onto your computer depending on what OS you are running. For Windows 7 and Vista, follow these instructions, and for Windows 8 and 10 follow these instructions.

After you deal with your pictures, you can go back to iTunes. These instructions will be the same on both a Mac and a PC, except that the buttons might be located under a different drop down menu on the PC. In iTunes click on your iOS device. The iOS device can be found in in the upper left hand corner denoted by an icon of it.

Before backing up your device, I recommend transferring any of the purchases you made on your iOS device from the iTunes Store, App Store or iBooks Store. To do that click on File, Devices then Transfer Purchases.

After it is done transferring the purchases, you are now ready to back up. You have two different methods: The easiest one to find is directly in the center of the screen that says Back Up Now; and the second method is to click on File from the drop down menu, then Devices, and then Back Up. When you press back up, it gives you the option to encrypt your backup. There are a couple of reasons why you might want to encrypt your backup. Encrypting your backup saves any Health and Activity data from the iOS device and Apple Watch, your passwords, and HomeKit data. If those things are critically important for you then you are going to want to encrypt your backup. However, when encrypting your backup you have to create a password specifically for that backup. Make sure you know and store the password somewhere safe, because without the password there’s no way to recover that iTunes backup.

Up at the top in the center of the progress bar, you are able to monitor the status of your device while it is backing up.

If you see the Apple in the center of the LED status bar, that indicates that your iOS device is done backing up. However, I would recommend double checking and make sure that the backup was indeed a successful backup. To do so, click on the word iTunes in the upper left hand corner of the screen from the drop down menu. Then click on Preferences.

Then click on Devices at the top. If your backup was successful, you will see the name of your device as well as the date and time the backup completed. If you did encrypt your backup, there would be an icon of a lock next to the date and time.

Now that you have your iOS device successfully backed up, you will be ready to upgrade to iOS 9.3.  Stay tuned for a walkthrough of iOS 9.3 alongside the software’s release as well as several more how-to articles in the coming days.

There are two different methods for updating your device to iOS 9.3. With both of these options, you do have to be on a Wi-Fi network.

1. Over the Air (OTA) Update. To do an OTA update, go into Settings and then General. Then you would press on Software Update.

2. Plug the Device into iTunes. You can plug in your iOS device into the computer and do the update through iTunes. Above the Back Up button you used earlier to back up the iOS Device is the Check for Update button. Click that and then it will update.

That is how you backup and update your iOS device. Stay tuned over the next couple of days for how-to articles on the new features of iOS 9.3.

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Comments

  1. mxchan3 - 8 years ago

    Sadly, not everyone owns a computer so they cannot have a backup! Plus, iCloud has too less storage to backup!
    People should backup their stuff on emails and apps like Google photos.

    • crichton007 - 8 years ago

      I’ve always felt that Apple should offer enough backup storage for the size of the device you buy from them ($100 to double storage is a fairly steep price) but outside of that Apple’s prices tend to match that of their main competitors (even if it does take the a few months to drop their prices to act competitors).

    • elimeyer - 8 years ago

      Seriously? Pretty much everyone on the planet or a relative or someone in their hosuehold has a computer these days

      • I used to think that too. However my wife is a professor at a small college and almost all her student’s main computing device is their smartphones. Some even write entire papers on them. I was stunned to see them reading PDFs on their smartphones.

    • Howie Isaacks - 8 years ago

      Here’s an idea. Why don’t you PAY for the extra iCloud storage? Problem solved. If something is important to you, then why are you such a cheap bastard?

      • mxchan3 - 8 years ago

        Everyone includes kids, kids these days have phones but not old enough to own a credit card.

  2. someone can buy 1TB on Apple cloud or 200 GB storage

    • Howie Isaacks - 8 years ago

      I don’t understand why so many people bitch and moan about this when they can pay a small amount each month to buy extra storage. How cheap can someone be? If it’s important, then pay for it. I pay monthly for CrashPlan backups because my data on my Macs is important to me. I don’t bitch and moan about it. I just pay it. I’ll be happy I did if either computer ever crashes.

  3. Douglas Roe - 8 years ago

    iTunes does not transfer purchases anymore. I have been down this road with apple support.

    • Howie Isaacks - 8 years ago

      Nope. It doesn’t. I can’t understand why. Unlike a lot of people, I actually plug my iPhone and iPad into my Mac regularly just to allow them to backup. Apps no longer transfer. This means that my Mac has to download a lot of iOS app updates every so often. I keep them up to date in case either iOS device should ever need a restore. Since I restore from my encrypted backups stored on my Mac, the Mac will handle transferring my apps back to my iOS device. Therefore, I want to keep the apps up to date. It was a stupid decision by Apple to stop transferring purchases. VERY stupid.

  4. PhilBoogie - 8 years ago

    I find it strange that people only backup there device. I see many articles like this one, and they all discuss the importance of a backup, but never talk about testing it. Doing a restore may surprise some, it has quite a failure rate. The reason for the lack of articles on unsuccessful restores is likely because because people haven’t tried it often.

    I’ve seen countless of failures on restoring a backup from a Mac or PC. And even many more from iCloud. Some clients of mine have never been able to restore from iCloud.

    Apart from that there is also the problem of unsuccessful synchronisation. The error: “iTunes could not sync because the iPhone disconnected” is a familiar one to many, from as far back as 2008. And Apple has done nothing to fix it. Sure, one can clear out their /private/var/db/lockdown folder, which is a workaround, not a fix for the issue itself. The error will simply return and a few more syncs.

    Last thing: if you need to restore, and succeed, keep in mind that you’ll loose:
    1. /Settings/Privacy/Location Services/System Services/Frequent Locations (your history of where you’ve been)
    2. Fingerprints

    Things to re-enable:
    1. /Settings/iTunes & App Store/Automatic Downloads
    2. Keychain. You’ll need to OK it on your Mac after enabling it on the iPhone.

  5. tigerpork - 8 years ago

    I would say avoid 9.3 download right away. I would wait a week until everything settles down.

  6. Sunil Detroit - 8 years ago

    i would love to update