Apperian just launched “Remote Control for iOS”, a feature for its Enterprise App Services Environment that it called “the first and only solution that empowers IT departments to remotely view and interact with employee’s iOS devices as if the device was directly in front of them.” The solution works from anywhere, even over cellular networks, provides per-app privacy settings for end users, and it allows admins to control iOS devices through a web browser with no additional coding or software necessary:

Mobile devices go anywhere and everywhere – so there’s no need to be on the same local network or use a VPN to use Remote Control. An administrator can remotely control a device that is behind a home router, firewall or captive network with no additional configuration. It even works over cellular network, so you can provide support to a user no matter where they are.

A video demo of the feature is above, while the company’s full press release is below:

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BOSTON, MA, Oct 11, 2012 (MARKETWIRE via COMTEX) — Enterprise mobile application management (MAM) pioneer Apperian today announced the availability of its iOS Remote Control feature as a part of the company’s Enterprise App Services Environment (EASE) platform. Remote Control for iOS is the first and only solution that empowers IT departments to remotely view and interact with employee’s iOS devices as if the device was directly in front of them.

“This new feature is like having access to your very own IT department,” said Alan Murray senior vice president of products at Apperian. “Remote Control will help businesses troubleshoot iOS device problems quickly and efficiently, regardless of the employee’s location, ensuring that remote workers have the best possible experience.”

“It’s truly exhilarating to bring a brand new technology to the market, and that’s exactly what we’re doing today — the world’s first Remote Control solution for iOS devices. It helps solve real-world problems, especially for enterprises adopting BYOD, in a way that simply wasn’t possible before,” said Jeremy Debate, lead architect at Apperian Labs.

As BYOD becomes more prevalent in enterprise environments, Apperian’s iOS Remote Control feature helps IT departments increase device uptime and streamline support requests for iOS devices by letting trained technical professionals service iOS devices from anywhere. The new feature does not require any additional coding or a Software Development Kit (SDK) and is available to enterprises as an integrated function of Apperian’s EASE platform. Remote Control for iOS also offers app-level privacy controls, so that employees don’t have to worry about inadvertent or malicious access to personal information.

To learn more about iOS Remote Control, join Jeremy Debate, lead architect at Apperian, on Wednesday, October 24th at 1:00 PM ET, as he unveils the new feature. To register please visit: .

About Apperian Apperian, Inc. is a mobile application management company. The Apperian EASE platform delivers enterprise mobility services that enable many of the world’s largest corporations to securely deploy and manage mobile apps for iOS, Android and Blackberry. Apperian is empowering the liberated enterprise to support the BYOD revolution.

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Apperian, EASE, Mobility Transformed and Epicenter are trademarks of Apperian, Inc. in the United States and other countries. Other company and product names may be trademarks of their respective owners.

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Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & He also co-authors 9to5Mac’s Logic Pros series.