iTunes Connect issue halting new app and update submissions for developers (U: Apple says fixed)


After just over a month since the last similar episode, several developers from around the world have reported a critical issue with iTunes Connect that is preventing new app and software update deployment to the App Store. Apple has noted the disruption on its developer system status page with a brief message: “Some users are experiencing a problem with [iTunes Connect].” The system status page lists the service disruption as occurring around 8 PM EST yesterday, but developers first began reporting problems with app and update submissions much earlier on Wednesday. The system status page does not report issues with any other developer services, and all consumer services report no issues. Apple does not provide a timeline for when it expects the disruption to be resolved nor does it offer the cause of the disruption.

The most prominent update affected by the outage that comes to mind is the previously announced iOS redesign to the Starbucks for iPhone app. The company previously announced the update would be released on Wednesday, March 19. Its developer shared that the update was released around lunchtime yesterday, but the processing phase that typically lasts less than an hour is still occurring. Other developers have reported several hours of processing time as well.

We’ve reached out to Apple for comment on the issue and will update if we receive more information.

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Update: Apple says updates are now going through. The developer system status page notes the outage ended around 1 PM EST.

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  1. Yep… our app update is stuck in “processing to App Store” for 24h now…

  2. saintsfan1111 - 9 years ago

    App is stuck in processing to the store, and another app can’t be submitted. After all these years Apple still can’t make iTunes Connect hum. Painfully bad.

  3. Matt Foley - 9 years ago

    You’ll also find that many apps are in the Processing For App Store state and have been for quite awhile. My game, Directional Dash, has been in that state for well over 24 hours now. No reply yet from Apple Support, but I have an open ticket and I’ll let you know if it changes.

  4. Still processing, even after they say it’s fixed…

  5. It’s still messing things up. Picking up wrong version. Apple is loosing it after Steve Job.


Avatar for Zac Hall Zac Hall

Zac covers Apple news for 9to5Mac and hosts the 9to5Mac Happy Hour and 9to5Mac Watch Time podcasts.