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Reporters allowed inside Pegatron iPhone assembly factory for the first time

Over the weekend, Bloomberg posted an exclusive report of Pegatron’s iPhone plant in China. Although Foxconn is Apple’s primary assembler, Apple has moved more of its iPhone assembly contracts to Pegatron in recent years to diversify its supply chain.

The Bloomberg report describes how the factory is managing its workforce, tracking hours via automated systems, and tackling labor issues like overtime. This is the first time Pegatron has allowed official press to photograph the insides of the factory, where 50,000 people work on the floor.

Employees are clocked in using cameras with face detection and ID badges to unlock turnstiles. They must also pass through metal detectors to check for hidden photography equipment (in an effort to prevent leaks of unreleased Apple products, like the next iPhone).

According to the report, workers line up for roll call at 9:20 AM and begin assembling phones on the factory conveyor belt just six minutes later.

The automated check-in procedures try to stop workers from taking excessive overtime hours, in accordance with Apple’s regulations for suppliers. In October, an external watchdog claimed the majority of Pegatron’s workforce worked more than 60 hours a week.

Allowing a report inside is a clear sign Pegatron and Apple are trying to quell such claims and show that they are being proactive in enforcing good working standards. The ID badges are connected to central company databases that track time, wages and lunch expenses. Employees can also access payroll freely to check hours, income and expenses.

One improvement Pegatron executives were eager to share was increased income transparency. Employees can now check their hours, pay stubs, and monthly lodging and food expenses at touchscreen terminals throughout the campus. Including overtime, take-home pay averages 4,200 yuan to 5,500 yuan ($650-$850) a month. One employee, who helped workers access the automated information stations, showed her base salary was 2,020 yuan. An iPhone 6 in China costs 4,488 yuan.

“What do workers care about the most? They want to know about the money they earned,” Sheu said. Deciding to open up payroll was difficult, Big John said, because of how employees might react, and how it would push management to be more accountable.

Not all employees are thrilled with Pegatron’s compliance though. One worker interviewed by Bloomberg said many employees prefer overtime as normal rate wages are low. However, the new enforcement policies have made taking excess overtime impossible so workers are unable to make additional income.

The story concludes by looking forward, indicating that factory owners are moving towards employee retention as a key priority as wages rise in general. Newer campuses provide Wi-Fi and other amenities as standard to keep employees onboard. Such bonuses appear to be working: retention at Pegatron has increased 20% over the last three years. Read Bloomberg’s full report here.

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Comments

  1. rafterman11 - 8 years ago

    China. . .There is something disconcerting about even factory workers standing in formation, at attention.

    • vkd108 - 8 years ago

      Yes, I personally find it exceedingly frightening. I cannot find peace of mind even in the comfort of my own home since seeing that photo. I have become overwhelmed with irrational insecurity and nervousness. Perhaps they will appear in my dreams tonight and who knows, in my life?!?!?

  2. MaxBay - 8 years ago

    They are not standing at attention here, by the way.

    They’re on their break.

  3. I like these reports from China. The only thing these workers are interested is money and how to make more money! All this rubbisch about communism and all people are treated equal vanishes with every report I see. China is more capitalism than any other country including the USA.

  4. chopingman - 8 years ago

    Seeing Apples slaves lined up like that, the blank stares on their faces, standing at attention like an army of droids, makes me want to toss every Apple product I have and move on to something else.
    It’s no wonder Apple is trying to diversify their labor force. It’s only a matter of time before those robot-droids they have created will turn and bite the hand of the master.
    Perhaps Trump will actually make good on his promise to return that “Desingned in California” – built by slaves in Communist China manufacturing back to America.
    One way or the other, I’m quite sure that whoever released that photo has already been fired. It’ll go down as one of the largest PR blunders in history.

    • Sounds like you actually want Ted Cruz. Lower taxes (corporate and personal) and entice American companies to bring manufacturing back stateside. America is not (yet) about having a dictatorial president force companies to do things a certain way. If that is what you really want, I’ll tell you that there are places that offer it already…no waiting necessary – go get you some.

      By the way, where do you think the companies that make “something else” have their goods manufactured? Hint: it looks a lot like the picture above.

  5. supermanx86 - 8 years ago

    People in china are earning more money than Mexicans. The monthly salary here for people that works in this kind of factories is 400 dollars a month. LG has a factory here in mexicali mexico.

  6. David Williams - 8 years ago

    So. Here in the USA and I’d venture in Europe, you’d see a more diverse workforce. Notice anything here? This is where US and European manufacturing jobs went. Now, consider the salary wages paid at this factory. The average assembly worker in Shenzhen now makes 2000 RMB ($328) per month or $3936 per YEAR. This is up 4 times from 500 RMB a few years ago. A basic staying-alive conversion is about (1 RMB to $1).

    So, when politicians here speak of retraining the workforce, retrain them for what? Between outsourcing and the coming wave of AI based robotic automation, what are you going to be paid? What will your standard of living be?

Author

Avatar for Benjamin Mayo Benjamin Mayo

Benjamin develops iOS apps professionally and covers Apple news and rumors for 9to5Mac. Listen to Benjamin, every week, on the Happy Hour podcast. Check out his personal blog. Message Benjamin over email or Twitter.