Skip to main content

Sporadic reports of ‘Verification failed’ messages on iCloud as Apple acknowledges Mail & Notes issues

We’re seeing sporadic reports of ‘Verification failed’ messages when attempting to login to iCloud on devices, with one user told by Apple that the issue is affecting a limited number of users …

Having spoken to Apple support and been escalated to a senior team member, it seems that Engineering are aware of a limited number of users that are also experiencing this.

The message is different from that seen when trying to login with invalid credentials.

Another of those affected said that they are able to login to but cannot sign in on their iPhone.

Just got a new iPhone and I’m trying to sign into it with my apple account. Whenever I do this it says ‘Verification Failed’. I can’t download apps or anything like that. I can however sign into my account on the website, with absolutely no problems.

Apple’s system status page is showing green for iCloud Account & Sign In, but it usually takes Apple some considerable time to update the status page when problems occur. The page does mention earlier issues with iCloud Mail and Notes which it says have now been resolved.

Photo: Michael Kan

Check out 9to5Mac on YouTube for more Apple news!

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel



Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!

Ben Lovejoy's favorite gear