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Apple says ‘intermittent issues’ with many cloud services, inc Apple Music, Apple TV, iTunes Store, App Store

Apple’s system status page is displaying problems with a significant number of cloud services. At the time of writing, it is showing ‘intermittent issues’ for ‘some users’ for the following services:

  • App Store
  • Apple Music
  • Apple TV
  • iTunes in the Cloud
  • iTunes Store
  • iTunes U
  • Mac App Store
  • Volume Purchase Program …

Additionally, the corresponding page for developers is showing a similar message for both In-App Purchases and iTunes Sandbox.

When small numbers of users are affected, Apple generally indicates this with a percentage. In the past, for example, it has noted that an issue affects ‘fewer than 1% of users.’ The fact that it has not done so here suggests that significant numbers of users are being hit.

Problems began yesterday, with Down Detector showing that 41% of those reporting a problem to its monitoring service were experiencing issues with downloads, 33% finding that the store won’t load or open, and 25% unable to login.

Please take our poll to give an idea of how many people are being affected. If you’re experiencing issues, please let us know the details in the comments.

The issue follows widespread downtime for iCloud Mail a month ago. However, while Apple has had a number of outages with its cloud services, these do seem to be less common than they once were.


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Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!


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