Some popular apps lost millions of ratings in ongoing glitch; Apple on the case

A seeming glitch with the App Store saw many apps lose around half of their ratings – but it seems the position was far, far worse for the most popular apps …

Author Ad Placeholder
Will only appear on redesign env.

Checks by AppFigures revealed that the most popular apps – like Instagram – lost literally millions of ratings. The app went from more than eight million ratings to almost none.

Apple does appear to be on the case, as many of the affected apps are now seeing their ratings climb steeply again. However, others that were initially unaffected are now experiencing drops of their own.

Looking at these trends it would appear as if there’s either a very unstable glitch or maybe a glitch and a failed attempt to fix it. While some apps seem to be recovering, others are only starting to decline suggesting that whatever is going on is still going on.

Apple has not yet commented publicly on the issue.


Check out 9to5Mac on YouTube for more Apple news:

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

Comments

Author

Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!


Ben Lovejoy's favorite gear