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Student who made 3,000 fraudulent iPhone warranty claims pleads guilty

An engineering student who made 3,000 fraudulent iPhone warranty claims has entered a guilty plea in a US federal court.

Quan Jiang sent Apple non-functioning counterfeit iPhones and received genuine ones in return …

Although Apple rejected just over half of the claims, it sent replacement phones in 1,493 cases, costing the company close to a million dollars.

Bloomberg reports the guilty plea.

Jiang, 30, a former engineering student at a community college in Albany, Oregon, pleaded guilty in federal court Wednesday to trafficking in counterfeit goods, the U.S. Attorney’s office in Portland announced.

Apple said that counterfeit devices would normally be detected when powering on the devices, but the key here was that they were non-functional.

An Apple official quoted by Homeland Security Investigations Special Agent Thomas Duffy in a court document exposed a vulnerability that Jiang exploited.

“Submission of an iPhone that will not power on is critical to perpetuating iPhone warranty fraud, as the phone will not be able to be immediately examined or repaired by Apple technicians, triggering the Apple iPhone replacement process as part of its product warranty policy,” Duffy wrote, quoting Apple brand protection representative Adrian Punderson.

Jiang also used assumed names so that the fraudulent iPhone warranty claims wouldn’t be associated with a single person.

Apple did still detect 1,576 of the counterfeit devices, and sent a cease and desist notice to an address used for 150 of the claims.

A plea bargain will, if accepted by the judge, see Jiang sent to prison for three years.

Jiang faces a maximum sentence of 10 years in prison, a $2 million fine or twice his proceeds, whichever is greater, when he is sentenced on Aug. 28. Under a plea agreement, the U.S. Attorney’s office will recommend a prison sentence of three years, at least $200,000 in restitution to Apple.

And Jiang must forfeit his black 2015 Mercedes-Benz CLA 250 coupe.

Counterfeit Apple devices are big business.

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Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!


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