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Twitter rolls back threaded replies as users considered them difficult to use

Twitter had been testing threaded answers for some time before releasing the feature to all users in February this year. However, the company is now reverting to the classic conversation method as users considered the new threaded conversation confusing and difficult to use.

Instead of showing a simple list of all replies to a tweet, a threaded conversation brings up the tweets connected by multiple lines to indicate the order they were posted. The feature was first introduced in the experimental twttr beta app and then added to the regular app a few months later.

However, as first noticed by The Verge, the company decided to revert the Twitter conversations to the old arrangement after getting feedback from users. Users should no longer see the threaded replies on Twitter from today.

In a tweet shared by the official Twitter Support account, the social network claimed that users didn’t like having threaded conversations on Twitter as many of them argued that threads were “hard to read and join.”

https://twitter.com/TwitterComms/status/1334552671462641664?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1334552671462641664%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fwww.theverge.com%2F2020%2F12%2F3%2F22150448%2Ftwitter-thread-replies-off-update-conversations

The company does not rule out working on other ways to improve Twitter conversations in the future. At the same time, Twitter is deactivating its twttr beta app created to try new features that will not necessarily be released to the public. “For now we’re turning [twttr] off so we can work on new tests to improve the conversation experience on Twitter,” the company said.

What do you think about it? Do you prefer threaded replies or the old conversation format? Let us know in the comments section below.

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Avatar for Filipe Espósito Filipe Espósito

Filipe Espósito is a Brazilian tech Journalist who started covering Apple news on iHelp BR with some exclusive scoops — including the reveal of the new Apple Watch Series 5 models in titanium and ceramic. He joined 9to5Mac to share even more tech news around the world.