Apparent Verizon Fios outage takes services offline for users in the northeastern United States

An apparent widespread Verizon Fios outage is affecting users up and down the east coast of the United States this afternoon. This outage is preventing Fios users from accessing popular services such as Slack, Zoom, and Google Meet, and there is no timetable for when the issues might be resolved.

Update: The issues appear to have been resolved.

Verizon Fios outage

Affected Verizon Fios users have taken to Twitter to complain about the outage. The first reports appear to have surfaced around 11 am ET. According to DownDetector, the outage is affecting locations in the northeast United States, including Boston down through Washington D.C.

Verizon has not yet confirmed an outage via its “Service Outage Information” website. Instead, it simply tells users that “We are not detecting outages in your area.” On Twitter, however, Verizon Support indicated that “there is a fiber cut in Brooklyn,” and there is no timetable for a fix.

The reports on DownDetector indicate that users are having significant issues accessing Google services, Zoom, Amazon, Robinhood, and more. What’s important to keep in mind is that it does not appear that these services themselves are experiencing issues.

At this point, it seems that the Verizon Fios outage is responsible for the problems, but that could change. As of right now, the Amazon Web Services status webpage indicates that all of its systems are operating as expected. This further narrows it down to a Verizon Fios issue.

Affected services according to DownDetector include:

  • Google
  • Zoom
  • Gmail
  • Amazon Web Services
  • Google Meet
  • YouTube
  • Hulu
  • Robinhood
  • Slack
  • Google Classroom
  • Spotify
  • Fortnite

Are you experiencing any issues with your internet connectivity on the east coast in the United States? If so, are you a Verizon Fios customer? Let us know down in the comments, and we’ll be sure to update this story when we learn more from Verizon.

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel



Avatar for Chance Miller Chance Miller

Chance is an editor for the entire 9to5 network and covers the latest Apple news for 9to5Mac.

Tips, questions, typos to