Angela Ahrendts

Yesterday, Apple announced that 30-year company veteran Deirdre O’Brien has been named senior vice president of Retail + People at Apple, a newly created role that merges employee relations responsibilities with retail experience management. Angela Ahrendts, the company’s current senior vice president of Retail, will depart in April after five years at Apple.

News of Ahrendts’ departure came as a surprise to the industry, leading Apple watchers and enthusiasts to speculate on the terms of her departure and Apple’s retail health. As the most senior member of leadership directly connected to Apple’s service and support channels, Ahrendts’ decisions are often analyzed through the emotional lens of customers frustrated by technical difficulties with their products or a stressful trip to the mall. But Apple makes decisions for long-term growth, not based on short-term impulses. So what does this executive shakeup say about the future of Apple retail?

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Update: Apple has refreshed its Leadership webpage to reflect O’Brien’s new role in retail.

After 5 years leading Apple’s retail initiatives, Angela Ahrendts will be stepping down as Apple’s senior vice president of Retail in April, according to Apple. In her place, Deirdre O’Brien is taking on the role of SVP of Retail + People.

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Ahead of the grand opening of Apple’s first retail location in Thailand this Saturday, November 10th, a new interview has shed more light on Apple’s thinking and goals for the project. Following last week’s special event at The Brooklyn Academy of Music, Thai YouTuber Ceemeagain Chatpawee sat down with retail SVP Angela Ahrendts in Williamsburg to learn more about Apple Iconsiam.

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Today at the 2018 Global Leadership Summit in South Barrington, Illinois, Apple’s SVP of Retail Angela Ahrendts spoke about her leadership journey during an interview with author and coach John Maxwell.

Broadcast to 125,000 individuals both on-site and across host locations, at one of which 9to5Mac attended, the wide-ranging interview shed light on Ahrendts’s leadership strategy, Apple’s goal of enriching lives, and the challenges of building a timeless brand.

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Apple’s Senior Vice President of Retail Angela Ahrendts will participate in an interview next month in France according to a schedule posted on the Cannes Lions website.

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On International Women’s Day, Tim Cook has tweeted a Malala Yousafzai quote and thanked ‘all of the inspiring women I work with at Apple’ …

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Apple’s senior VP of retail Angela Ahrendts recently joined ABC Radio’s “No Limits with Rebecca Jarvis” show to talk about her move from Burberry to Apple, working at a tech company without being a “techie,” and more…

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2017 was an incredibly active year for Apple retail, as the company’s refreshed store design continued its rollout across the world. As the calendar comes to a close, let’s take a look at every store location opened under the guidance of Apple’s retail chief Angela Ahrendts.

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Apple retail chief Angela Ahrendts has published a new article on LinkedIn, and in it she discusses the Apple Store’s evolution over the past few years. Ahrendts specifically hypes the recently launched ‘Today at Apple’ initiative rolled out this year at all Apple Stores.

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When Angela Ahrendts was head-hunted by Apple to head up its retail operations, she said she was given one constraint on what she could change.

“In one of those very early conversations,” Ahrendts recalled, Ive said, ‘Don’t mess with the tables. They’re the same tables we used in our design studio and I love that it goes from the studio to the stores.’ He said, ‘They’re sacred.’”

She recounted the instruction in a new profile of her work …

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Buzzfeed briefly interviewed Apple CEO Tim Cook and retail head Angela Ahrendts at the recent opening of the new waterfront Chicago store, with Cook discussing augmented reality, rumors of his successor, and making a one-sentence comment on iPhone X availability.

Cook thinks AR is going to be as big in the future as mobile apps are today …

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Apple retail chief Angela Ahrendts doesn’t want you to buy an iPhone X if it’s not for you, as long as you’re buying any other iPhone that is. In a new video interview held at Apple’s new Michigan Avenue flagship store in Chicago, Ahrendts discussed Apple’s retail strategy of not up-selling all customers to the iPhone X when it hits stores in two weeks.

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Apple Retail chief Angela Ahrendts has appeared in a video interview promoting the new Today at Apple initiative launching at Apple Stores this week. In the discussion with LinkedIn’s Daniel Roth, Ahrendts talks about her approach to leading Apple Retail to success when some retailers are struggling. Included in the video are some interesting numbers like Apple’s employee retention rate and even how many beacons were just installed overnight as part of the Today at Apple effort.

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Angela Ahrendts, Apple’s senior vice president of retail, has appeared in a new video interview with CBS This Morning where she discussed her time at the company and new Apple Store initiatives. The major new Apple Store effort centered around customer engagement is called ‘Today at Apple’ and will launch at the end of next month.

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We recently heard that Apple is planning to open a new retail store at The Dubai Mall in the United Arab Emirates, and today Apple officially unveiled its plans for the new location. Apple retail SVP Angela Ahrendts shared the news:

We’re getting ready for our newest store in UAE by celebrating local artists and entrepreneurs. Excited for Apple Dubai Mall!

The new Apple Store location doesn’t have a grand opening date set yet as preparations are still ongoing…

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Apple retail chief Angela Ahrendts is set to appear as a featured speaker at this year’s Global Retailing Conference scheduled for next month in Tucson, Arizona. Ahrendts has led Apple’s retail and online stores since leaving her CEO position at Burberry between 2013 and 2014.

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Apple’s Senior Vice President of Retail Angela Ahrendts sat down for a 25-minute plus interview at Fortune’s Most Powerful Women Summit last night and during the appearance shared some interesting upcoming retail news for the company.

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