Skip to main content

Apple customer satisfaction survey

See All Stories
Site default logo image

iPhone takes top customer satisfaction slot in Samsung’s home turf of South Korea (Update: iPad too)

ios_hero

Update: The iPad too!

In news that will doubtless be causing some red faces at Samsung, The Loop reports that the iPhone got the highest score for overall customer satisfaction in a survey of 44,168 smartphone owners in South Korea.

Apple scored 52 percent against Samsung’s 50 and LG’s 46. Apple also scored highest for after-sales support, reliability and speed of repair … 
Expand
Expanding
Close