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Apple expanding 60-day AppleCare purchase window to full year for hardware

Apple is significantly extending the amount of time customers have to add AppleCare coverage to protect their iPhone, iPad, Mac, Apple Watch, and other hardware products. Bloomberg reports that Apple has informed retail and customer support employees that customers in the US and Canada now have up to one year to buy AppleCare+ coverage.

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Comment: How to decide if AppleCare is worth the price

Is AppleCare worth the price? Is AppleCare good value? These are questions I get asked a lot this time of year. While people generally buy Macs and iPads when they are falling apart, a lot of people love to buy the latest iPhone every other year, if not every year. Thanks to the iPhone Upgrade Program and leasing through cellular carriers, it’s gotten a lot easier to always carry the latest iPhone. I’ve never bought AppleCare on a device, and I’ve never regretted it.

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Comment: The AppleCare+ subscription could see Apple making twice the money

AppleCare+ subscription is a smart move by Apple

Apple this week very quietly launched another new Services product: an AppleCare+ subscription. It’s a move that could see the company doubling its money on what is likely to be a very profitable product.

Previously, you could choose between a one-off upfront payment for your AppleCare+ policy or a monthly one, but either way, it ran for a fixed period of either two or three years, depending on the product. Two years in the case of an iPhone.

Now, however, it runs indefinitely – for an indefinite payment…



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Apple introduces $29 AppleCare+ for Headphones covering AirPods and Beats

AppleCare AirPods

Apple quietly launched a new option to protect AirPods and some of its Beats headphones and earphones today with AppleCare+. Accidental coverage for two years comes with the super-affordable price of $29. And it’s possible to add the coverage to AirPods and other eligible headphones if you’ve purchased them within the last 60 days.



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Report details Apple’s struggles to tackle iPhone repair fraud in China, which cost Apple billions of dollars a year

The Information is reporting today on Apple’s five-year struggle to tackle iPhone repair fraud. The scheme centres around crime gangs who were buying or stealing iPhones, removing valuable parts like CPUs and screens, and then claiming their devices were broken at Apple Stores and getting the Genius to replace them under warranty. The parts were then sold on.

At its peak, Apple was seeing 60% of warranty repairs in China and Hong Kong as being fraudulent, literally costing Apple billions of dollars per year. Apple first started taking the problem seriously in 2013, and the report goes on to detail the cat and mouse game that then ensued between the criminals and Apple as the company tried to tackle iPhone repair fraud …



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