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Apple quietly launches Mac Pro (Late 2013) Repair Program for graphics card/video issues

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Apple is launching a new Mac Pro Repair Extension Program to address complaints of video related issues with select models of its latest high-end desktop offering, 9to5Mac has learned. We obtained the notice (pictured below) that Apple this week sent out to its authorized service providers detailing the new program and those eligible for repairs or replacements. 


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Apple launches Repair Extension Program for 2011-2013 MacBook Pros with video problems

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Following a number of complaints from consumers regarding graphics issues with Apple’s 2011 MacBook Pro, the company today announced a replacement program to remedy the issue for customers still experiencing problems.

The affected models include 15- and 17-inch MacBook Pros built in 2011, as well as 15-inch Retina MacBook Pros built in 2012 and early 2013. MacBook owners who believe they may have one of these machines can check their warranty coverage on Apple’s website to determine whether they are eligible for a repair under this program.


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