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Judge dismisses lawsuit over iMessage bug that caused undelivered texts to Android switchers

iMessage iPhone 6 21

U.S. District Judge Lucy H. Koh today decided to stop a group lawsuit against Apple over undelivered text messages caused by an iMessage bug, Bloomberg reports. The issue drew a lot of attention last year when the bug with Apple’s messaging system caused former iPhone users that switched to Android to discover text messages were not being properly delivered to their phone number. In dismissing the lawsuit, Judge Koh explained that while Apple’s iMessage system may have resulted in lost text messages, their was inadequate evidence that the group faced a “contractual breach or interference” from iMessage…
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Apple reportedly acknowledges hijacked text message problem

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Adam Pash, former lead editor of Lifehacker, reports that Apple has acknowledged a problem we’ve heard reported before: text messages continue to be converted to iMessages and forwarded to an Apple ID even when that ID is no longer in use. This means that any text messages sent from an iPhone are reported as delivered while actually disappearing into the ether.

[The AppleCare rep] explained:

  1. This is a problem a lot of people are facing.
  2. The engineering team is working on it but is apparently clueless as to how to fix it.
  3. There are no reliable solutions right now — for some people the standard fixes work immediately; many others are in my boat …


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Amount of text messages decline in Q3, thanks to iMessage and other Internet services

According to research from Chetan Sharma Consulting, the amount of text messages sent during Q3 2012 showed the first decline ever. The fall can be attributed to Apple’s iMessages (when it is up), along with other Internet services like Facebook Messaging, Skype, AIM, Google Voice and more that use Wi-Fi. With less text messages being sent monthly, this has lead to less revenue in the text message area for carriers, however, they are still making plenty of money off data. The research released today says data makes up for 43 percent of carrier revenue generated, with Verizon and AT&T accounting for 69 percent data revenue during the quarter. Mobile data is expected to slow down after growing rapidly over the last five years, perhaps thanks to Wi-Fi.

AT&T CEO Randall Stephenson said he is losing sleep over services like iMessage cutting into revenue, while speaking earlier this year.“You lie awake at night worrying about what is that which will disrupt your business model,” Stephenson said. “Apple iMessage is a classic example. If you’re using iMessage, you’re not using one of our messaging services, right? That’s disruptive to our messaging revenue stream.”

[FierceMobile]

Apple responds to SMS vulnerability by reminding us that iMessage works better than SMS

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Engadget got a statement from Apple regarding the latest SMS iOS flaw that affects iPhone users:

Apple takes security very seriously. When using iMessage instead of SMS, addresses are verified which protects against these kinds of spoofing attacks. One of the limitations of SMS is that it allows messages to be sent with spoofed addresses to any phone, so we urge customers to be extremely careful if they’re directed to an unknown website or address over SMS.

Interesting statement from Apple that seems to throw the blame for the SMS vulnerability over to the SMS protocol. That actually might be the case, but Pod2G’s assessment is that Apple could fix it in an upcoming release.

iMessage, though it sometimes goes down for days at a time, is a good means of communication between your Apple-using buddies. However, with Apple not even at a quarter of total phone penetration, SMS is unfortunately something that still needs to be used.

Other ways to avoid the built-in SMS app vulnerabilities are to use third-party SMS applications like Google Voice.

Pod2G’s assessment of the issue below:
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TIME’s Wireless Issue examines phone dependency in the modern age

TIME magazine’s special wireless issue for this week takes an interesting look at how phones are practically now an extension of our minds and bodies.

The cover for “THE WIRELESS ISSUE. 10 Ways Your Phone is Changing the World” notably showcases more than 200 Instagram photographs from across the world; a mobile device captured each image. The magazine also features an in-depth, Qualcomm-partnered mobility poll that illustrates human dependency on smartphones and tablets. The poll tallied worldwide responses from 5,000 people online and by phone in June and July, and a whopping 84 percent said they could not go one day without a mobile device.

More poll results (via TIME Mobility Poll):

  • Mobile Use & Attitudes
  • – 84 percent worldwide said they couldn’t go a single day without their mobile devices in hand
  • – If forced to choose between the two, 65 percent worldwide opted to take their wireless mobile device with them in the morning instead of their lunch; 44 percent would leave their wallets at home in favor of their device
  • – 61 percent worldwide plan to replace their phone in less than two years
  • – 50 percent of Americans say they sleep with their mobile next to the bed—as do more than 80 percent of 18-24 year olds
  • – 32 percent of all respondents say that if it was their choice they would prefer to communicate by text message
  • – 30 percent said that being without their mobile for even short periods leaves them feeling anxious
  • – 23 percent of all respondents say they screen almost all their calls and tend to reply to many voicemails via text or email
  • Dating
  • – 55 percent (76 percent of 25-29 year olds) worldwide had flirted with someone via text message
  • – 43 percent have used texting to ask someone out on a date
  • – 24 percent of respondents globally said they sent a text message to coordinate or commit adultery – including 56 percent in China
  • Parenting
  • – 66 percent of people feel that their wireless devices have made them better parents
  • – 70 percent of parents think the benefits for kids of learning about technology outweigh the potential for distractions from studies
  • – The average age thought appropriate for a child to own a mobile phone is 13 years
  • Government & Politics
  • – 75 percent worldwide think governments should not have the power to shut off wireless networks for the purpose of suppressing peaceful dissent
  • – In the U.S., 28 percent say they are better informed about the news and current events; in China, that number jumps to 79 percent
  • – 40 percent in the U.S. say mobile technology has strengthened the economy; in China, 81 percent agree with that
  • – 50 percent agree that wireless mobile technology made the government more accountable to the people
  • Business
  • – 26 percent say they feel guilty if they don’t promptly respond to a work-related message outside of normal work hours
  • – In the U.S. only 19 percent said it is easier for them to be away from the office because of mobile technology
  • Multi-Tasking
  • – 64 percent (77 percent of 18-24 year olds) use their devices while watching TV
  • 58 percent globally (74 percent in India) use their wireless mobile device while also using a laptop or desktop computer

“It is hard to think of any tool, any instrument, any object in history with which so many developed so close a relationship so quickly as we have with our phones. Not the knife or match, the pen or page. Only money comes close—always at hand, don’t leave home without it,” wrote TIME Deputy Managing Editor Nancy Gibbs. “But most of us don’t take a wallet to bed with us, don’t reach for it and check it every few minutes, and however useful money is in pursuit of fame, romance, revolution, it is inert compared with a smart phone—which can replace your wallet now anyway.”

Additional stories in the wireless issue include:


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Apple online store adds text message notifications for order status updates

The Apple online store went down last night for a short while. It appears Apple made some minor tweaks, including the ability to receive text message notifications on orders. Apple is now displaying the following text in several sections of the online store in at least Canada and the United States: “Now get order status updates by text message.”

Apple explained on its website that the new feature is an option during the checkout process, and it is available to the following supported carriers: Alltel, AT&T, Boost Mobile, Cricket, Nextel, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and Virgin Mobile USA.

Apple Notifications is a text-message-based alerts service designed to keep you up-to-date on your shipment and/or pickup notification status. In addition to standard email notifications, you can also request text message updates when you’re in Checkout. The number of messages you’ll receive will vary depending on the orders you placed.

What to Expect

Once your order ships, or is available for pickup, we’ll send you a text message. The text message will include your order number and a link to online Order Status. Texts are sent between 8:00 a.m. and 9:00 p.m. in your time zone.

How to turn off text notifications:

To stop receiving text notifications, simply reply STOP to the text message. Texting HELP to 83372 will give you additional information.

(via CultofMac & AppleBitch)