Apple responds to iPhone 6 Bendgate controversy, says only 9 customers have complained
Apple has officially issued a statement regarding the iPhone 6 bending controversy saying the issue is rare during real world use and that it’s only received complaints from 9 customers (via CNBC). Apple adds, according to the reports, that the “new iPhones feature steel/titanium inserts to reinforce stress locations and use the strongest glass in the industry.” Apple also commented that bending is “extremely rare” during normal use and that it performs a number of strength and durability tests (as you’d expect) before it ships new devices (via WSJ):
Since going on sale Friday, Apple said only nine customers have contacted the company about a bent iPhone 6 Plus—the larger and more expensive of its two new iPhones. Apple said both the iPhone 6 and iPhone 6 Plus passed a series of tests meant to check the products’ strength and durability to withstand every day, real-life use.