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Avoid these files like a swarm of bees to avoid iCloud thunderstorms

TUAW has a “cautionary tale” of what happens when attempting to move or rename the “Mobile Documents” folder where iCloud documents are stored:

“As if it were a swarm of bees, you should stay away from the SyncServices folder.’ — Apple

The moral of the story that I am about to tell is that Apple’s advice about the SyncServices folder also applies to your iCloud documents. Here is the summary:

Do not move your iCloud folder. Do not touch your iCloud folder. Consider it the digital equivalent of a hand-grenade which has had the pin pulled and which is resting safely on its handle.”

New iPad Wi-Fi issues seem to be software related, should be easy to patch

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We mentioned earlier that some new iPad owners were reporting issues with Wi-Fi. The problem seems to affect all models of the new device with both users of the 4G LTE model and the Wi-Fi-only model experiencing poor Wi-Fi reception. Many forum posters compared Wi-Fi reception with their other iOS devices and MacBooks on the same network:

“My iPad 3rd generation has much worse range than my iPad 1. Two places I use it most My Driveway, and “down the hall at work” iPad 1 (iPhone 4s, and Macbook) all have solid connections. New iPad nothing. not a thing.”

One user reports only receiving good reception within six feet of a router while another claims to have had issues with four different third-generation iPads. The good news is that the fix is likely software related, as many in the forums pointed to temporary fixes like rebooting the device or toggling Wi-Fi on and off. OS X Daily confirmed resetting Wi-Fi and network settings seems to fix the issue for some and provided instructions. In 2010, the first generation iPad had Wi-Fi connectivity issues for some users and Apple eventually issued a software update to fix the problem, which is detailed in this support document. According to Apple, only “a very small number of iPad users” experienced the issue and that seems to be the case with the new iPad as well.


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T-Mobile to offer unlocked iPhone users additional support starting Jan. 30

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T-Mobile will begin offering more than 1 million unlocked iPhone customers additional support starting Jan. 30, according to a report from TMO News who obtained internal documents. The documents said the new support offerings would include, “common procedures, information about feature and specifications and other basic device questions.”

The carrier is also updating the iPhone website within its Community so it fits in with the rest of the T-Mobile supported device pages and “Integrated Scope of Support” for representatives. Earlier this month, we had a chance to talk with T-Mobile CTO Neville Ray regarding the failed AT&T merger and the carrier’s plans to hit the switch on 1900 MHz HSPA+ spectrum in a number of cities in the Eastern U.S.


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