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Most iPhone XR owners don’t know what model they have while many believe it’s 5G capable, survey says

A new survey has asked iPhone owners a range of unique questions compared to what we see from more traditional consumer studies. Decluttr asked U.S. users if they could identify their iPhone, if it was water-resistant, whether it supported NFC or 5G, and more.

Decluttr found some interesting results from its survey of 2,000 smartphone owners in the U.S. Among iPhone owners, a majority couldn’t name what model they were using.

Only 44% of iPhone XR and iPhone 7 users knew which device they had with 46% of iPhone 8 users being able to name the model. Naturally, users with more expensive models like the iPhone X and XS were more likely to recognize what device they had purchased. Samsung Galaxy S9+ had the highest percentage of owners who could name their smartphones.

Another interesting data point from the survey is that only 14% of iPhone X, XS, and XR owners realized that their device had NFC functionality. Meanwhile, almost half of the owners of those same iPhones didn’t know the devices offer water-resistance (IP68 for X and XS, IP67 for iPhone XR).

iPhone what model

Finally, many iPhone owners surveyed were confused about 5G functionality. 47% of iPhone users with AT&T service thought their device supported 5G connectivity, while 24% of Verizon customers believed the same. The first iPhones to come with 5G modems are expected to arrive in 2020.

iPhone 5G survey

As Decluttr is a refurbished device reseller, the survey also included some questions about used devices. Check out the full report here.

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Avatar for Michael Potuck Michael Potuck

Michael is an editor for 9to5Mac. Since joining in 2016 he has written more than 3,000 articles including breaking news, reviews, and detailed comparisons and tutorials.