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• iOS 7
• FaceTime

Apple’s fix for FaceTime woes in iOS 6? Upgrade to iOS 7

Dom Esposito Apr 24 2014 - 1:29 pm PT

37 Comments

Apple has released a new support document explaining some of the issues that iOS 6 users have experienced lately when trying to make FaceTime calls. Along with an explanation, there’s finally a fix in sight that’s also detailed on the support page. What’s the fix? Update to iOS 7.

First spotted by MacRumors, the support document informs users of a pretty obvious solution to the problem. If you’re using a device that supports iOS 7, you’ll need to update to the latest version of iOS 7. If the device in question isn’t compatible with iOS 7, update to iOS 6.1.6 to resolve the FaceTime bug.

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Apple adds redesigned iPhone support pages with iOS 7 tips to website

Jordan Kahn Oct 16 2013 - 11:00 am PT

1 Comment

This week Apple has added revamped iPhone support pages detailing a long list of new features and UI tweaks in iOS 7 with a slick new UI that allows users to easily swipe through a carousel of related tips using a layout that’s much better suited for touch screens on iOS devices.

The new design is only available for iOS 7 related tips currently, but it could be a sign of things to come for the rest of Apple’s aging iPhone support pages that force users to navigate through lists of knowledge base articles.